Return Eligibility
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Returns are accepted within 1 day (24 hours) after delivery.
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Items must be unused, unworn, unwashed, and in original condition.
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Original packaging, tags, and receipts must be included.
Non-Returnable Items
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Items that show signs of use, damage, or wear.
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Items returned after 1 day from delivery.
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Items without original packaging or proof of purchase.
Return Process
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Contact Ambili Shop within 24 hours of delivery to request a return.
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Provide your order details and clear photos of the item (if requested).
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Once approved, instructions for returning the item will be shared.
Refund Policy
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Refunds will be processed after the returned item is inspected and approved.
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Approved refunds will be issued via the original payment method or store credit (as applicable).
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Shipping fees are non-refundable unless the item received was defective or incorrect.
Exchanges
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Exchanges are subject to stock availability.
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If the requested item is unavailable, a refund or store credit will be offered.
Damaged or Incorrect Items
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If you receive a damaged or wrong item, please notify us within 24 hours of delivery with clear photos.
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We will arrange a replacement or refund at no extra cost.
Contact Us
For return or refund inquiries, please contact:
+971 56 560 6657